Which? Trusted Trader COMplaints Procedure
This business has access to the Alternative Dispute Resolution (ADR) service as part of the Which? Trusted Traders Endorsement. If you choose to, you can refer your complaint to Which? Trusted Traders’ Alternative Dispute Resolution and you will need to contact Which? Trusted Traders on 02922 670040 who can explain if you are eligible to use the service.
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
Complaints Procedure
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to my usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
Either call, email or write to us using the details below:
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
Either call, email or write to us using the details below:
We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.